Frequently asked Questions

General

Socks:
Each Sock is made up of 100% combed cotton. Our current composition for all our socks is: 78% Cotton, 17% Spandex, 5% Elastic.

Boxer Shorts:
Our Boxer Shorts are manufactured with 100% cotton material.

Eye Masks:
Our Eye Masks are manufactured with 100% cotton material.

Handkerchiefs:

Our Handkerchiefs are made up of 100% GOTS certified cotton.

Tote Bags:

Our Tote bags are made up of Super premium cotton canvas.

All of our products are proudly Made in India.

Socks:

Hey, we can customise the socks as per your design but minimum order quantity per design is 150 pairs.

Tote Bags:

Depending upon the design we can do minimum of 50 bags.

Handkerchiefs & Eye Masks

Minimum Quantity 250

Shipping & Returns

We have tied up with several reputed courier companies, so your orders will be delivered right to your doorstep within 5-7 business days depending on where you live. All orders come in fully sealed packages to make sure that all your goods reach you in perfect condition.

We usually dispatch order within 24 hours of placing the order, ones the order is dispatched you will be notified via mail and text message.

Here is the link for tracking. Track order

You can write us a mail at care@thelagaadi.com

For Socks, Handkerchiefs, Eye Masks and Boxer Shorts - We don't offer returns or exchange due to the nature of the products.

For Tote Bags - We offer refunds in terms of Discount vouchers. For any exchange or return we charge shipment handling fees of Rs 149 which will be deducted from the order amount and remaining amount will be credited in terms of discount vouchers.


We will send a replacement/refund/discount voucher if the there in the case of any manufacturing defect if it is intimated within 7 days of delivery.

Your order is shipped from one of the most beautiful city in India, Pink City, Jaipur.

We will be able to cancel the order only if the order has NOT been shipped.

If the order has been shipped, and if you still wish to cancel then there would be cancellation charges (Rs 149 or 10% of the of the invoice value whichever is maximum) if the order is in Transit.

You can send us a request to care@thelagaadi.com or call us at +91- 9116665818.